Office Crashing When Printing to HP Printers

Recently we helped a client resolve a printing problem that your company might be struggling with.

Issue: When printing from Outlook, print job fails, Outlook crashes, and any printing from Office causes the app to crash.

What we tried: Office repair, removing the print drivers and re-adding, mapping the printer locally.  All of these resolved the issue temporarily, but the problem would reoccur.

What fixed this: Disabling the printer status notification.

hpcrashing


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